Problem: DirectX is not installed.

Performer requires Microsoft DirectX version 2.0 or greater. DirectX version 6 is usually installed when you install Gizmos.

DirectX support under Windows NT 4.0 is installed when you install Service Packs. Service Packs 3 and 4 include DirectX and are available free of charge from Microsoft's website at http://www.microsoft.com.

Solutions:

Try re-installing Gizmos.

If you have Windows NT, try installing Service Pack 3 or greater.

DirectX cannot run if your desktop is set for only 16 colors. Make sure your desktop is running in at least 256 colors. You can set this in the Control Panel Display Properties.

Make sure you are not using the generic VGA or SVGA display device driver. These do not support DirectX. Use drivers for your specific display card.


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